Privacy Policy


At CDS Renovation Ltd, we work hard to keep the information you give us safe. We follow strict security procedures on how your personal information is stored and used, to help stop any unauthorised person getting hold of it. Please take the time to read this privacy policy, which is part of our terms of use. By using the CDs Renovations website, you are agreeing to be bound by these.

We aim to work in line with the Data Protection Act 1998 where possible.

This policy describes how we collect, use and look after the information you provide us with when you use CDS Renovations Ltd.

Our website contains links to other websites, which may well have different privacy and security policies to us. Please remember, we don’t have any control over these websites, so we can’t take responsibility for any information you give them.

What information do we collect?

We collect personal information that you voluntary provide to us when registering an interest in obtaining information about us or our products and services. We will not collect any information about individuals, except where it is specifically and knowingly provided by them. In the majority of cases information will be supplied in order to request a quote or similar.

Name and Contact Data

We collect your name, email address, postal address, phone number and other similar contact data.

Credentials

We collect access codes or similar security information used to gain access to sites. All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes.

Information automatically collected

We automatically collect certain information when you visit, use or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, device name, country or location. This information is primarily needed to maintain the security and operation of our Site, and for reporting purposes.

Cookies

Like many major websites, we use ‘cookies’, which store small amounts of information on computers or mobile devices that access our websites. We may use cookies for a variety of purposes. For example, we may use cookies to recognise a computer or mobile device, which has previously visited one of our websites and customise that website according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used.

Managing Cookies

With most web browsers, users can erase cookies from their computer’s hard drive, block cookies, or receive a warning before a cookie is stored. The Help function within your web browser should tell you how. However, some parts of our websites may not function fully for users that disallow cookies. Further information on deleting or controlling cookies is available at www.aboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How do we use your information?

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure password and firewall protected servers.

Security

We use personal information collected via our Site for a variety of business purposes which are outlined below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. To send administrative information to you. We may use your personal information to send you service and new company information and/or information about changes to our terms, condition, and policies.

How do we use your information?

We use personal information collected via our Site for a variety of business purposes which are outlined below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.

To send administrative information to you. We may use your personal information to send you service and new company information and/or information about changes to our terms, condition, and policies.

Your Rights

In addition to the company’s safeguards, your personal data is protected in the UK by the provisions of the General Data Protection Regulations (GDPR). This provides, amongst other things, that the data we hold about you will be processed lawfully and fairly. It will be accurate, relevant and not excessive. The information should be kept up to date, where necessary, and not retained for longer than is necessary. All information will be kept securely to prevent unauthorised access by other people.

You have the right to view, modify or delete your personal data. In addition, you have the right to withdraw your previously given consent to the data processing, if any, or object to the processing of your personal data by CDS Renovations.

Please send your request for the withdrawal of your consent to katie@completedecorsolutions.co.uk. We will respond to your request as soon as possible. The removal of your personal data is only possible when the data is no longer relevant.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purpose set out in this privacy policy. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, your personal information has been stored in a backup archive), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Complaints

If you have a complaint about compliance with this policy statement, or about a violation of your rights pursuant to the law, please contact Katie Pryor-Smith.

Third Party Websites

Our websites may contain links to other websites. We are not responsible for the privacy policies or practices of content of third party websites.

Policy Amendments

This policy statement may be updated periodically and without prior notice to you to reflect changes in our online information practices. You should check this page occasionally to ensure you are happy with any changes. The date of the most recent revision will appear on this page. If you do not agree to these changes, please do not continue to use our website to submit personal information.

How can you contact us about this policy

If you have questions or comments about this policy you may email us at katie@completedecorsolutions.co.uk or by post to:CDS Renovations Ltd7 Crouch Hall GardensRedbournSt Albans AL3 7EL